Hotel Wi-Fi help

Connected.
But no internet?

Let’s find your next step.

Answer a few questions about what you see. You’ll get useful steps before any optional guide or video.

  1. 01
    The hotel connectionIs internet service available?
  2. 02
    The sign-in pageIs the hotel login complete?
  3. 03
    Your setupDevice, router, or VPN?
First, check the network name.

Confirm the hotel’s exact Wi-Fi name with the front desk. Don’t trust a familiar-looking name alone.

Pigeon in an orange sweatband checking a phone in a hotel room beside a PS5

One step at a time.Even Pigeon starts with the hotel’s sign-in instructions.

Question 1You choose each answer

Start with the hotel connection

JavaScript is needed for the questions. Ask the hotel to confirm service and its approved sign-in process. For a managed device, ask IT before changing settings.

Your answers stay in this tab and clear on reload. This helper does not scan your device or change settings.

About this guide & sources

This user-led guide from Fatboy Travels LLC suggests a next step; it does not establish a diagnosis. The helper adds no account, email form, cookies, analytics, or device access. The store and external sites have their own policies.

Keep endpoint protection, firewalls, and required VPN controls in place. Follow hotel and employer rules. A VPN does not guarantee anonymity.

    Sources checked October 6, 2026. Router instructions depend on model and firmware. Some manufacturer pages include setting changes outside this guide; consult support before following them.